FAQ

Yes, Dicksons of Inverness can value vehicles with outstanding finance. We'll assess your car's market value using our standard process, then establish the outstanding settlement figure from your finance company and calculate your equity position (positive or negative). If you have positive equity (this means the car is worth more than the settlement), this can be used towards your next vehicle. If you're in negative equity (when the settlement exceeds the value), we can often incorporate this ...

Online car valuations at Dicksons provide helpful starting estimates based on your vehicle's make, model, age, and mileage. The actual value of your vehicle depends on additional factors, including overall condition and cleanliness, full service history and documentation, tyre condition and remaining tread depth, any cosmetic damage or mechanical issues, market demand for your specific model and specification, and whether you're selling privately or part-exchanging. For the most accurate valua...

Dicksons of Inverness offers three convenient valuation methods. Use our free online valuation tool for an instant estimate by entering your registration number. You can also call us to discuss your vehicle over the phone and receive an initial indication. The other option is to visit our Telford Retail Park showroom for a comprehensive inspection and formal written valuation.

Deposit requirements vary depending on the finance product and your circumstances, but typically range from zero to 20% of the vehicle price. Many customers at Dicksons contribute 10% deposit to reduce monthly payments and improve approval chances. Part exchange vehicles count towards your deposit, often eliminating the need for cash upfront. Zero-deposit finance is sometimes available, particularly on selected manufacturer offers. Our finance team will discuss optimal deposit levels based on y...

Finance applications at Dicksons of Inverness can often be completed the same day. Our streamlined process includes an initial soft credit search that doesn't affect your credit score, presentation of tailored finance options from our panel of lenders, and a formal application submission upon your agreement. Subject to finance approval and vehicle preparation, you can drive away the same day. For customers researching in advance, we can provide quotations without running credit checks, allowing...

To apply for car finance at Dicksons of Inverness, please bring a valid UK driving licence (photocard and paper counterpart if applicable), proof of address dated within the last three months (utility bill, bank statement, or council tax bill), proof of income (recent payslips for employed customers, bank statements or accounts for self-employed), and details of any part exchange vehicle including finance settlement figure if applicable. Having these documents ready ensures we can process your ...

Personal Contract Purchase (PCP) involves lower monthly payments, a final optional balloon payment if you wish to keep the car, and flexibility to return the vehicle or part-exchange it at the end. Hire Purchase (HP) features fixed monthly payments throughout the term, automatic ownership once the final payment is made, and typically higher monthly payments than equivalent PCP. At Dicksons of Inverness, our finance specialists explain both options in detail, helping you choose based on your bud...

Yes, Dicksons of Inverness works with specialist lenders who consider applications from customers with poor credit history, CCJs, defaults, or even previous bankruptcy. Whilst interest rates may be higher for adverse credit applicants, approval is often possible. We assess each application individually and work hard to find suitable finance solutions. Being approved for car finance at Dicksons can also help rebuild your credit score through consistent, on-time payments, improving your financial...

Dicksons of Inverness provides comprehensive car finance solutions, including Personal Contract Purchase (PCP), offering lower monthly payments and flexibility at the end of your agreement; Hire Purchase (HP), where you own the car outright after the final payment; and Lease Purchase agreements for straightforward monthly payments. We work with multiple FCA-regulated finance providers to ensure competitive rates and approval for a wide range of credit profiles, from first-time buyers to custome...

Yes, you can part exchange a vehicle with outstanding finance at Dicksons of Inverness. We handle this situation regularly and make the process straightforward. We'll settle the outstanding finance directly with your lender on your behalf, deduct the settlement amount from your part exchange value, and apply any remaining equity towards your new vehicle purchase. If your car is in negative equity (worth less than the outstanding finance), we can often incorporate this into your new finance agre...

To part exchange your vehicle at Dicksons, please bring the vehicle registration document (V5C logbook) in your name, MOT certificate if your vehicle is over three years old, service history documentation and receipts, all keys (including spare keys and locking wheel nut key), owner's manual and any associated literature, and settlement figure if you have outstanding finance. Having these documents ready speeds up the valuation process and ensures we can complete your transaction the same day i...

Absolutely. Here at Dicksons of Inverness, we are happy to provide part exchange valuations even if you're not ready to purchase another vehicle immediately. Use our online valuation tool for an instant estimate, or visit our Telford Retail Park showroom for a more detailed inspection and firm written valuation. Formal valuations are typically valid for seven days, allowing you time to consider your options. There's no obligation to proceed, and obtaining a valuation helps you plan your budget ...

Yes, Dicksons of Inverness welcomes part exchange vehicles of any make, model, age, or condition. Whether you're upgrading to a new Kia, MG, Nissan, Suzuki, or one of our quality used vehicles, we can provide a fair and competitive part exchange valuation. Part exchanging your current vehicle against your new one simplifies the buying process, reduces your initial payment or monthly finance costs, eliminates private sale hassles and advertising, and allows you to drive away in your new car the ...

Your vehicle's part exchange value depends on make, model, age, mileage, condition, specification, service history, current market demand, and any outstanding finance. At Dicksons of Inverness, we use industry-leading valuation tools combined with our expert knowledge of the Highland market to provide competitive offers. For an instant online estimate, use our free valuation tool. For the most accurate valuation, visit our Inverness showroom where our team can inspect your vehicle and provide a...

Yes, the Motability Scheme allows you to nominate up to two additional named drivers who can operate the vehicle on your behalf. These named drivers are fully covered under the comprehensive insurance included in your lease package, ensuring complete family mobility. This flexibility is particularly valuable in Highland locations where shared driving responsibilities help manage longer journeys and challenging weather conditions. Named drivers can be changed during the lease period if required,...

Dicksons of Inverness offers Motability vehicles across our complete range of Kia, MG, Nissan, and Suzuki models. Popular choices include the Kia Sportage, Kia Niro, and Kia Picanto; MG ZS, MG HS, and MG4 EV; Nissan Juke and Nissan Qashqai; Suzuki Swift, Suzuki Vitara, and Suzuki S-Cross. Many models are available with no or low advance payments, making them accessible on the scheme. Our Motability specialists can guide you through the entire range, helping you choose a vehicle perfectly suited...

Yes, every Motability vehicle at Dicksons can be professionally adapted to meet your requirements at no extra cost. Common adaptations include hand controls for acceleration and braking, left-foot accelerator pedals, parking sensors and reversing cameras, swivel seats for easier entry and exit, wheelchair hoists and storage solutions, and steering aids and extensions. We work with approved adaptation specialists who assess your needs and complete modifications to the highest standards, ensuring...

Applying for a Motability vehicle at Dicksons of Inverness is straightforward. Contact our Motability specialists to arrange an initial consultation where we discuss your requirements and eligible vehicles. We will encourage you to visit our Telford Retail Park showroom to test drive suitable models on real Highland roads. Our specialists will assess any adaptation requirements and provide quotations. We then manage all paperwork and submit your application to Motability Operations. Once approv...

The Motability Scheme helps disabled people and their families access new vehicles by using their qualifying mobility allowance to lease a car. You're eligible if you receive the Higher Rate Mobility Component of Disability Living Allowance (DLA), Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP), or War Pensioner's Mobility Supplement (WPMS), with at least 12 months remaining on your award. At Dicksons of Inverness, we're experienced Motability specialists across ...

Your Motability lease through Dicksons includes the vehicle itself plus comprehensive insurance for up to three named drivers, breakdown assistance available 24/7 across the UK, servicing and maintenance at our Inverness service centre, replacement tyres when required, windscreen repair or replacement, annual MOT testing, full vehicle tax (VED), and 60,000 miles over the three-year lease period. Vehicle adaptations are also included at no extra cost where required. This all-inclusive package pr...

Here at Dicksons of Inverness, we offer a supportive family atmosphere where team members are valued and respected. Many employees have been with us for over a decade, which is a testament to our positive working environment. Benefits include competitive salaries and performance bonuses, manufacturer training and professional development, modern facilities and equipment, a collaborative team culture where experience is valued, and the opportunity to build lasting relationships with Highland cus...

Requirements vary by role. For example, sales positions typically require strong customer service skills, enthusiasm for automotive products, and a full UK driving licence, though specific automotive qualifications aren't always necessary as we provide comprehensive manufacturer training (this includes driving test and lessons for the right person!). Technical roles generally require relevant automotive qualifications, though we welcome applications from motivated individuals seeking apprentice...

Current vacancies are advertised right here on our website. To apply, submit your CV and covering letter explaining your interest in joining our team or contact us to discuss current opportunities. We welcome speculative applications from talented individuals who share our commitment to exceptional customer service, even when no specific vacancies are advertised. All applications are reviewed carefully and personally by our management team.

Dicksons of Inverness regularly recruits across multiple departments, including sales executives and managers, manufacturer-trained technicians and mechanics, service advisors and aftersales coordinators, parts specialists, valeting and preparation staff, and apprentice positions across technical and customer-facing roles. As a multi-franchise dealership representing Kia, MG, Nissan, Suzuki, and KGM, we offer diverse career paths with opportunities for progression and manufacturer training....

Dicksons of Inverness combines family values with professional manufacturer expertise. Unlike larger corporate dealerships, our family-run approach means our Senior Management Team and Directors maintain an open-door policy and are personally involved in ensuring exceptional customer experiences. We understand Highland living, from navigating challenging road conditions to dealing with Scottish weather, which informs our advice on suitable vehicles. Our commitment to detail, long-serving team m...

Dicksons offers comprehensive automotive services, including new and used car sales across Kia, MG, Nissan, Suzuki, and KGM, flexible finance options (such as PCP and HP), Motability Scheme vehicles with expert adaptation support, manufacturer servicing and MOT testing for all makes, genuine parts and accessories, replacement tyres, and part-exchange valuations. Essentially, we provide everything you need for worry-free motoring under one roof at our Inverness location, eliminating the need to ...

Yes, Dicksons of Inverness remains a proud family-run business that has served the Highlands since 1992. This family ownership ensures decision-making prioritises long-term customer relationships over short-term profit, maintains consistent values and high service standards, and creates a welcoming, personal atmosphere you won't find at corporate dealerships. Our family approach extends to how we treat our team, many of whom have built their careers with us, creating stability and expertise tha...

Dicksons of Inverness has been a trusted family-run car dealership serving the Scottish Highlands since 1992, bringing over three decades of automotive expertise to the region. Throughout this time, we've built a reputation for exceptional customer service, attention to detail, and genuine Highland hospitality. Many of our team members have been with Dicksons for over a decade, creating lasting relationships with customers across Inverness, Nairn, Dingwall, and the wider Highlands....

Dicksons of Inverness is an official franchised dealer for Kia, MG, Nissan, Suzuki, and KGM. This multi-franchise approach allows us to offer customers a comprehensive choice under one roof, from compact city cars to family SUVs and electric vehicles. We also operate our sister brand, CARZAR, for quality used vehicles across all makes and models. In addition, our BIKEZAR showroom stocks Suzuki Bikes and Peugeot Motocycles. This offering makes us one of the most comprehensive dealerships in the ...

Our modern showroom and service centre is located at 28/34 Carsegate Road, Telford Retail Park, Inverness IV3 8EX, just minutes from Inverness city centre. The location offers easy access from across the Highlands, with excellent road links via the A9 and A96, convenient public transport connections, and ample free customer parking on site. Our accessible facilities are designed to welcome all customers comfortably and conveniently.

UK law requires a minimum tread depth of 1.6mm across the central three-quarters of the tyre, but we recommend replacement at 3mm for optimal safety in wet Scottish conditions. Warning signs to look out for include visible cracks or bulges in the sidewall, uneven wear patterns, age (tyres older than 5 to 7 years regardless of tread depth), loss of air pressure, or poor wet weather grip. Our free tyre health checks at our Inverness service centre can assess your tyres' condition and advise on r...

For year-round Highland driving, we recommend all-season tyres that perform well in both wet and cold conditions typical of the Scottish Highlands. Brands like Michelin CrossClimate or Continental AllSeasonContact offer excellent wet weather grip and reasonable winter performance without requiring seasonal tyre changes. For customers who frequently travel in severe winter conditions or access remote Highland routes, dedicated winter tyres (ideally fitted from November to March) provide superior...

Yes, at Dicksons of Inverness, we can repair most punctured tyres if the damage meets British Standard safety criteria. Tyres can typically be repaired if the puncture is in the central tread area (not the sidewall), is smaller than 6mm in diameter, and the tyre has sufficient remaining tread depth. Our technicians assess each tyre individually, and if a repair is unsafe, we'll recommend replacement for your safety. Puncture repairs can be completed whilst you wait at our welcoming and comforta...

Dicksons of Inverness supplies premium, mid-range, and budget tyre brands suitable for all driving needs across the Scottish Highlands. We stock tyres for all makes and models of vehicles.  Our tyre specialists can recommend the most suitable tyres based on your vehicle, driving style, typical routes (whether city or rural Highland driving), and budget requirements.

For our main franchises (Kia, MG, Nissan, and Suzuki), most genuine parts can be delivered to our Inverness dealership within 24-48 hours. For other manufacturers, delivery times vary but typically range from 2 to 5 working days, depending on part availability. Our parts team will always provide an accurate delivery estimate when you order from Dicksons. For urgent repairs, we can often arrange same-day or next-morning delivery on common service items.

You're welcome to purchase parts from Dicksons of Inverness for self-fitting if you have the necessary skills and tools. However, for items covered under warranty or complex components requiring specialist knowledge, we strongly recommend professional fitting by our manufacturer-trained technicians. We offer competitive fitting rates and can provide a complete parts and labour quotation. Professionally fitted parts benefit from our workmanship guarantee and maintain your vehicle's service histo...