FAQ

Pricing depends on your specific model, engine type, age, and the service interval required. We provide full, itemised quotes before any work begins, so you'll always know exactly what you're paying for and why. For a price tailored to your Renault, call us on 01463 701499 or use the enquiry form below.

Yes. We offer interest-free payment plans through Bumper, allowing you to spread the cost of your service or repair over monthly instalments. This applies to both routine servicing and unexpected repair work. Ask our team about Bumper when you book.

Yes. We use professional diagnostic equipment compatible with Renault's systems to read fault codes accurately. Warning lights can indicate anything from a minor sensor issue to something more urgent. We'll read the codes, explain clearly what we've found, and provide you with a quote before any work begins.

Yes. We service all Renault electric and hybrid models, including the Zoe, Megane E-Tech Electric, Captur E-Tech plug-in hybrid, Clio E-Tech, Arkana E-Tech, and the Dacia Spring. Servicing on EVs covers items including battery system health, brake fluid, tyres, cabin filter and diagnostics. We'll advise you if any specialist high-voltage work requires a referral to a specialist provider.

We aim to offer significantly shorter waiting times than the typical franchised dealer. Call us on 01463 701499 or fill in the enquiry form below, and we'll let you know our current availability. We're aware that the closure of the local Renault dealer has left many customers without a local option, and we're doing everything we can to accommodate new customers promptly.

No. You are legally entitled to have your vehicle serviced by any qualified, independent garage without voiding your Renault manufacturer's warranty. This is as long as the work follows the manufacturer's schedule and the correct specification parts are used. At Dicksons of Inverness, we meet both requirements. We'll document all work and stamp your service book so your warranty record is complete.

Yes, absolutely. Renault and Dacia share the same engineering platform and components, so our experience with one translates directly to the other. We service all Dacia models, including the Sandero, Duster, Jogger and Spring electric. If you’ve previously had your car serviced elsewhere, we can pick up exactly where they left off.

Dicksons of Inverness is a trusted local alternative. We service all Renault and Dacia models to manufacturer standards, with full service history documentation. You don't need to travel to another city as we're located right here in Inverness, on Telford Retail Park.

Many of our customers travel from Nairn, Dingwall, the Black Isle, Aviemore and further afield. We offer fast appointment availability that local garages in smaller towns often can't match, and our technicians have specialist knowledge of Hyundai's engineering. It's worth a call to check our current availability, as you may be surprised how quickly we can fit you in.

Yes. We use professional diagnostic equipment compatible with Hyundai's systems to read fault codes and pinpoint the issue. Warning lights can indicate anything from a minor sensor fault to something that needs immediate attention. We'll read the codes, explain exactly what's happening, and give you a clear quote to fix it before proceeding.

Pricing varies depending on your model, engine type, and the type of service required. We believe in full transparency, so you'll receive a clear, itemised quote before any work starts, with no surprises at collection. Call us on 01463 701491 or use the enquiry form on the page, and we'll give you an accurate price for your specific vehicle.

Yes. We offer interest-free payment plans through Bumper, allowing you to spread the cost of your service or repair over monthly instalments with no interest. This applies to both planned servicing and unexpected repairs. Ask our team when you book, or mention it when you arrive.

A standard interim service typically takes around 90 minutes. A full service is usually 2 to 3 hours, depending on the model and any additional work identified. We'll give you an accurate estimate when you book your car with us. If you need to wait, you're welcome to use our comfortable waiting area, and we'll make sure there's a good cup of tea or coffee ready for you.

We use OEM-quality parts that meet or exceed Hyundai's original specifications. Where genuine Hyundai parts are required or preferred by the customer, we can source and fit those too. We'll always be upfront about the parts being used and their cost before any work begins.

Yes. Our technicians are experienced with hybrid and fully electric vehicles. For IONIQ EVs, servicing covers the battery management system health check, brake fluid, tyres, cabin filter, and all other standard items. We do not carry out high-voltage battery replacements on site, but we can advise on next steps if a deeper electrical issue is identified during diagnostics.

No. You are legally entitled to have your vehicle serviced by any qualified garage, not just the franchised dealer, without affecting your Hyundai manufacturer's warranty, as long as the work is carried out to the manufacturer's standard and the correct parts are used. We do both. We'll also stamp your service book and keep a digital record of all work completed.

Tyre balancing ensures the weight of the tyre and wheel is distributed evenly around the axle. An unbalanced tyre can cause vibration through the steering wheel, uneven wear, and increased stress on suspension components. Balancing is carried out as standard when we fit new tyres at Dicksons. It’s a quick process and is included as part of our fitting service. If you’re experiencing vibration on your existing tyres, it may also be worth having them re-balanced.

Yes. We check tyre pressures as standard when fitting new tyres. We can also check your wheel alignment (tracking) at the same time. Misaligned wheels are one of the most common causes of premature and uneven tyre wear, so it’s a worthwhile check, especially if you’ve hit a pothole or kerb recently.

Yes, we can source and fit run-flat tyres for vehicles that are designed to use them. These are commonly found on BMW, Mini, and some other premium models. Run-flat tyres allow you to continue driving for a limited distance (typically around 50 miles at a reduced speed) after a puncture, which can be particularly useful in remote areas like the Scottish Highlands.

Absolutely. While Dicksons of Inverness is a franchised dealer for Kia, Nissan, MG, Suzuki, and KGM, our service centre is open to drivers of any vehicle brand. We fit tyres on all cars, SUVs, and light commercial vehicles.

For safety and handling balance, we recommend replacing tyres in pairs on the same axle at a minimum. Fitting a single new tyre alongside a heavily worn one on the same axle can affect braking and cornering stability. Ideally, all four tyres should be the same brand and specification for optimal performance. Our technicians will assess your existing tyres and advise the most cost-effective and safe approach for your vehicle.

In most cases, a single tyre replacement at Dicksons of Inverness takes around 30 to 45 minutes, including fitting, balancing, and a final safety check. A full set of four tyres typically takes around 1 to 1.5 hours.

Putting off repairs can often lead to larger, more expensive problems later. Bumper allows you to maintain your vehicle when it needs attention without waiting until it's convenient financially.

Depending on your agreement, early repayment options may be available. The Bumper team will provide full details during your application.

Yes. If your vehicle is being serviced or repaired at Dicksons, you can discuss using Bumper with our Service Advisors regardless of the make or model you drive.

No. Your financial information remains private and confidential. We don't have access to your financial data without your consent.

Most customers complete the application in just a few minutes using their smartphone.

Yes. In fact, this is one of the biggest reasons customers choose it. Unexpected repairs can happen at any time, and Bumper helps make those costs more manageable.

No. There's no need to arrange anything beforehand. Once your invoice is ready, our team will guide you through the process.

Bumper uses a soft credit check during the application process, which won't impact your credit score.

No. Your invoice total stays exactly the same when you choose an interest-free repayment plan. There are no hidden charges or additional interest costs.*

You can be pre-approved for up to £5,000, subject to eligibility checks.

Many campsites in Scotland now offer EV charging, and some standard hook-up points can be used with an appropriate adapter (at slow charging speeds). This is particularly relevant for road trips like the North Coast 500, where overnight charging at your accommodation is a common requirement. Checking charge point availability at your planned stops before setting off is recommended.

Yes, and in Scotland, drivers may be able to access more than one scheme depending on their circumstances. For instance, the Scotland Domestic Charge Point Grant Funded by Transport Scotland and managed by the Energy Saving Trust, provides a grant to eligible Scottish residents with up to £400 toward the cost of purchasing and installing a home EV charge point....

Yes, as with any new vehicle, you'll need to insure it before driving. Electric cars are insured in the same way as petrol or diesel vehicles, though you should ensure your policy covers the charging equipment too. Home charger installations are often covered under home insurance, but it's worth checking.

A hybrid car has both a petrol engine and an electric motor, using both to improve fuel economy. A plug-in hybrid (PHEV) has a larger battery that can be charged externally, offering a limited all-electric range (typically 20 to 50 miles) before the petrol engine takes over. A full battery electric vehicle (BEV) runs entirely on electricity and has no petrol engine at all. If you're not yet ready to go fully electric, a plug-in hybrid can be the best intermediate step.